HP Remote Graphics Software (RGS) is a tool that would provide a high-performance 3D or media-rich remote desktop connection. You can use this tool to easily remote into your work computer from anywhere with a VPN connection.

Install

Installing this software will require a restart; please carefully save all your work before doing the installation. Go to ECS download page (https://mail.engineering.uiowa.edu/downloads/), which requires you to login with your HawkID and password. Select ReceiverSetup64.exe to download. Navigate to your download file and run it. Follow the prompt to install the software.

Use

After restarting your computer, go to menu search and launch HP RGS receiver. Note: you will need to connect to VPN before you can do a remote connection to your work computer. If you already have Pulse Secure installed; you can use this tool. If you do not; we recommend using Cisco AnyConnect. Please click on this link https://its.uiowa.edu/support/article/1876 to learn about how to install and use Cisco AnyConnect.

To connect to your computer type in your computer number with (.iowa.uiowa.edu) at the end. Example: engr-a-coexxxx.iowa.uiowa.edu. To ensure that the screen display will match, click on the setting gear and make changes like the setting in the picture below.

Your remote session should start. Please log off your work computer when you’re done with your session.

Help

For help setting up or using HP RGS, talk to the consultant at the Engineering Help Desk, 319-335-5055, 1253 SC.