Printers | Color Printer | Print Release | Web Print | Print QuotaChecking Print Quota | Printing from Linux | Printing from Windows | Add a PrinterDuplex Printing | Print Job Status | Troubleshooting | Cancel | Help

Printers

Black and White Laser Printers

The Elder and Hering labs have four black and white laser printers, two in each lab: ptrecs00, ptrecs01 (Elder); ptrecs02, ptrecs03 (Hering lab 1220 SC). Elder lab also has the color printer. 2301 SC lab has one laser printer: ptrecs05. Students can print from Windows or Linux applications to those printers. You can print formatted text, PDF, and PostScript files on the lab and departmental laser printers. Pages printed on lab printers cost $0.03 per page, unless you select duplex printing which has a charge of $0.02 per page.  You need to use the printer release station to print documents that have been queued to the printer. There is one release station for each group of lab printers.

Color Printer

The color laser printer, ptrecs10, is in 1231 SC, Elder lab, sitting next to the printers ptrecs00 and ptrecs01. Output costs $0.15 per side printed. If you print duplex (on both sides of the page), the cost for the two pages is $0.20, a savings of $0.10 cents.

Print Release Station

You must release print jobs to the printers by logging into the Print Release Stations.

You can wave your Iowa One (student ID) card in front of the proximity reader on the top right side of the monitor. You can also use the keyboard to login with your HawkID and password.

After login, you see all file(s) queued for printing. You can select to print or cancel each job of yours. The queue information includes the number of pages that will be printed and the print cost.

Jobs are queued and must be released for printing so that you select what you print.Print jobs stay in the print queue for 12 hours.

Color Inkjet Printer

In 1253 SC there is an HP Photosmart color inkjet printer that can print on paper up to 14" x 17". You must supply your own photo-quality inkjet paper; there is no additional charge to use the printer. This inkjet printer is a local printer in 1253 SC, and must be used at the computer it is attached to.

Web Print

Web print lets you upload and print jobs from your laptop to printers in the Seamans Center.

To use Web Print, go to https://printing.engineering.uiowa.edu:9192/user. Enter your engineering account ID (Username) and password. Select Web Print from the left side of the screen. Click on Submit a Job >> in the upper right of the screen.

Web Print opens at the first of 3 steps.

If you use OpenOffice to create documents to print, remember to save your document as .doc rather than .odt.

If you upload a file that cannot be printed, you will see the message at the top of the screen "The uploaded file type is not supported. See the table below for supported files types."

  1. Click the radio button to select the desired printer from the available list. Then click 2.Print Options and Account Selection >>.
  2. Enter the number of copies to print. The default is one (1). Then click Upload Document>>.
  3. Click Choose File to select the file to print. Browse for the file and select Open. Note that the file must be one of the file types listed. After you have selected the file to print, click Upload & Complete >>.

Web Print sends the job to print and displays the submit time, printer, document name, number of pages to print, cost, and status.

Log Out (from the left side of the screen) when you are done.

Print Quotas

Every student Engineering account has a dollar-based print quota for printing. As of fall 2017, students are allocated $15.00 for Engineering students and $1.00 for Non-Engineering students of print quota at the beginning of the fall, spring, and summer semesters. At the beginning of each semester, print quota is reset to the allocated amount.

Once you have used all of your initial quota, you begin using credit printing. The default print credit amount is $30/month and this amount is enabled by default for each valid engineering account. With credit printing as you print pages each month, the charges are accumulated. Until the monthly printing has been added to your U-Bill, your printing quota will show a negative balance. Each month your U-Bill will show a charge for the printing you have done, up to the amount you authorized. After the month's print charge has been added to your U-Bill, your print account is set back to zero and you begin credit printing up to the monthly limit.

Every month ECS charges negative print balances > $1.00 to your U-Bill.

If you do not want printing charged to your U-Bill or you want to authorize a monthly amount less than $30, you must come into the ECS main office, 1256 SC.

If you do not have charging privileges on your U-Bill, you will have to pay for additional print quota at the Engineering Electronics Shop, 2018 SC. Additional printing that you purchase with cash in this manner will not carry over to the next semester, nor will it be refunded.

Checking Your Print Quota

When you login, you will see a small window in the upper right corner of your screen with your current balance, as illustrated here.

Click on the Details… link in the box and then log in to look at your print and transaction history. You can also see the environmental impact of your print jobs. You can minimize the Papercut window if you do not want it open on your desktop all the time.

If you don't see the papercut box above, then click here for your engineering printing balance.

Printing from Linux

To print from Linux applications, select the Print option from the application menu and follow the instructions and choose the printer you would like to use. If you are working in the Elder lab, choose printer ptrecs00 or ptrecs01. If you are working in Hering lab, choose printer ptrecs02 or ptrecs03. If you are working in the 2301 lab, choose printer ptrecs05. If you need to print color from a Linux computer, choose ptrecs10.

From the search bar, type print and choose printing to view all the lab printers. Right click on the printer and select print queue to view your files in the print queue.

From a shell, use

lpstat -u username

(username is your engineering account ID) command to view your files in the print queue.

lpstat -t

command to view the status of all of your printers.

Printing from Windows Applications

To print a file, select the Print option from the application menu and follow the instructions. Your print quota is adjusted by the number of pages that you print.

Printing is automatically set to print on one side of the paper. You can use duplex printing (prints on the front and back of the page); see the following Printing Preferences section for how to select duplex printing.

Adding a Printer [Windows]

Go to Start | Devices and Printers. Select Add a printer from the top and then Add a network, wireless or Bluetooth printer. Click on The printer that I want isn't listed. Proceed as described below.

Choose Select a shared printer by name and enter \\engr-ps000\ in the box.  A list will appear, but you can continue typing the name of the printer and type of printing.  For example, \\engr-ps000\ptrecs01pcl will add the printer ptrecs01 with a PCL (Print Control Language) type of printing.  It is recommended to use PCL after the name of the printer unless you are having issues with the final print, then adding another printer with PS (ex \\engr-ps000\ptrecs01ps) will use a different type of printing to the same printer.  Some document types print more correctly with one driver than the other.

Click next and the driver will be installed and the next screen will have the option to keep the printer as your default printer.  Click Finished, saving your choice.

Printing Preferences

At any time, you can change your printing preferences to enable, change, or disable any features such as watermarks, single sided printing, the weight of paper used in a manual tray, or envelopes.

Changing these settings in the control panel will change the default behavior of your print jobs from all applications to the specific printer being modified.

Note about duplex printing: the printer paper handler briefly extrudes the paper to turn it over and print on the other side. Please wait until the pages are in the top output tray before removing them.

Print Job: Status

In the printer window (Start | Devices and Printers) double click on the printer to which you sent the job to see the status of your print job. If the print queue is short, your job may disappear from the printer status window before you can view your print job. The print queue window includes information on the document name, status, number of pages, size, and time submitted to print.

Troubleshooting Printing Problems

Printer Is Jammed, Out of Paper, or Out of Service

If one of the lab printers is out of service, please notify a consultant or ECS staff member in 1253 or 1256 SC. If no one available, please leave the printer alone. The problem will be corrected as soon as a staff member is available.

File Won't Print

If you have sent a file to the printer that has not printed within a reasonable amount of time and you have enough print quota, please do not re-send the file. Check to see if there was an error message on your screen.

If you cannot get your file to print and there is no problem with the printer, see the consultant at the Engineering Help Desk in 1253 SC for assistance, or call the consultant at 319-335-5055.

Cancel Print Job

What happens to my print balance when I cancel a print job? 

One of two things:

Scenario 1: Your print job is second, third, fourth, or any position other than first in the print queue. Papercut should refund the print job after you cancel it. You should see the refund reflected in your balance window shortly after you cancel the print job. You can also click on the Details link in the balance window, login to your personal print accounting page and check your recent print history to see whether papercut cancelled and refunded your print job.
Scenario 2: Your job is first in the print queue. If you go the the printer on which your job is printing and cancel the job, Papercut will not charge you for the unprinted pages. You will be charged for pages already printed.

Help

Talk to the consultant at the Engineering Help Desk, 319-335-5055, 1253 SC, for help with printing. Report your problem to request assistance.